Support Center / Analysis & RCCA / How to create new RCCA and link it to a particular metric

How to create new RCCA and link it to a particular metric

When you create new RCCA you can interlink it with particular metric dashboard as shown below. The RCCA icon will also be displayed in the chart of the metric it has been assigned to.

  1. Go to Root Cause & Actions modulenew RCCA
  2. Clic on the Add icon plus icon new to add new RCCA
  3. Name the new RCCA and fill in the header data
  4. Select Yes at Metric related?
  5. Select Metric, Org. unit, Metrics dashboard and A3 project (if any created)RCCA

Video Guide: Creating New RCCA

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