How to launch RCCA directly from a metric dashboard
In case of performance (metric) related problems, you can monitor and solve the problems via the RCCA document. The RCCA document can be linked to a specific combination of metric/org. unit. In such a case, an RCCA icon will be shown directly in a metric dashboard (at this particular combination). The details of a RCCA document can be also accessed and viewed from the metric dashboard.
- Go to the dashboard overview
- Click on the particular metric for which RCCA should be created
- Scroll down and click on Initiate RCCA
- When you create a new RCCA, the RCCA icon will be displayed in the original dashboard and the RCCA can be easily accessed through it.
- The metric values are automatically pulled to a RCCA graph