How to launch RCCA directly from a metric dashboard
There is an option available for performance (metric) related problems when RCCA can be linked to a specific metric of a given org. unit. In such case, an RCCA icon will be shown directly in a metric dashboard and RCCA can be accessed from there as well. The RCCA icon will also be displayed in the chart of the metric it has been assigned to.
- Go to the dashboard overview
- Click on the particular metric for which RCCA should be created
- Scroll down and click on Initiate RCCA
- When you create a new RCCA, the RCCA icon will be displayed in the original dashboard and the RCCA can be easily accessed through it.
- The metric values are automatically pulled to a RCCA graph