How to create a new quality alert

The Quality Alerts module helps you keep all relevant people informed about a quality issue, its scope, impact and resolution status. You can easily launch a linked RPS (RCCA) or 8D Report for an in-depth root cause analysis and corrective actions.

1. Create a new alert. Go to the Quality Alerts module and click the Create New button.

   

   

2. Define the alert. Fill in the title of the quality alert, select the location where the quality issue occurred, and add all available details about the product and the quantities.

   

3. Describe the issue. Describe the quality issue and add pictures and attachments if needed.

   

4. Choose whom to inform. Select the users or user groups that should be involved in this quality alert.

   

5. Choose where to display it. Before you save the document, open the Where to display tab and specify the organization unit that the document should be saved to.

   

6. Save the alert. Click Save & View.