How to launch RCCA directly from a metric dashboard

You can monitor and solve performance (metric) related problems via an RCCA document. The RCCA document can be linked to a specific metric/org. unit combination: an RCCA icon is then shown directly in the metric dashboard at that combination, and the details of the RCCA document can be accessed and viewed from the dashboard.

1. Open the dashboard. Go to the dashboard overview.

2. Click the metric. Click the metric for which the RCCA should be created.

   

3. Initiate the RCCA. Scroll down and click Initiate RCCA.

   

4. Access the RCCA from the dashboard. When you create a new RCCA, the RCCA icon is displayed in the original dashboard, and you can easily access the RCCA through it.

   

   

5. Check the RCCA graph. The metric values are automatically pulled into the RCCA graph.